April 1 (UPI) — American Express announced Friday that some customers may be unable to log in to their accounts due to a “systems issue.”
The company provided few details about the cause of the problem nor how long it should take to resolve the issue.
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“We’re experiencing a systems issue resulting in some card members being unable to access products & services on web & mobile app, leading to possibly longer-than-usual hold times,” the company tweeted just before noon EDT. “We’re working to resolve the issues & apologize to our customers for any inconvenience.”
An additional message on American Express’ website said it was experiencing “technical difficulties” that was affecting phone services.
