When multiple consecutive failures to log in to your Apple ID occur, your account may be locked out of security measures. That is, if you or someone else mistypes your authentication data several times, it will be necessary to unlock the account.
This is a security measure to prevent attackers from gaining access to your data without authorization. With Apple ID locked, you cannot view email information, messages, passwords, iCloud photos, Apple Store purchases and subscriptions, and other data.
But do not worry! This process is quick and very simple to solve. Check below, how to unlock your Apple ID.
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How to unlock my Apple ID
To unlock your Apple ID, you will need to go to iforgot.apple.com and enter the email associated with your account. Then you can choose different ID recovery methods. Choose the best solution for you below.
Use your iPhone or iPad
- After the password reset prompt appears on your device, tap “Allow”;
- Enter iPhone unlock code;
- Enter a new password to unlock your Apple ID.
Use someone else’s iPhone or iPad
- On the Apple ID recovery screen, choose the option “Don’t have access to any of your Apple devices?”;
- Tap “Use someone else’s iOS device”;
- Follow the onscreen instructions on a friend’s or family member’s device to retrieve your Apple ID.
Use an iPhone or iPad at an Apple Store
- On the “Don’t have access to any of your Apple devices?” screen in the recovery section, tap “Use an iOS device in an Apple Store”;
- Follow the on-screen instructions to retrieve your Apple ID from a device from the Apple Store.
By verifying your identity
- On the “Don’t have access to any of your Apple devices?” screen in the recovery section, tap “Can’t use any of these options?” at the bottom of the page;
- Tap “Continue Anyway” and then confirm your identity by phone and email two-factor authentication associated with your Apple ID;
- Answer the security questions provided by Apple. The evaluation process to recover the account may take several days to complete.
How to request support from Apple
If none of the options were helpful in unlocking your Apple ID, you should consult the company’s responsible support, who will be able to guide you to a viable alternative for account recovery.
To do this, go to the Apple Support website and get expert help, go to an Apple Store or find the nearest Authorized Service Provider.
How to protect my Apple ID
To prevent your Apple ID from being targeted by scammers and internet hackers, make sure you’re taking security precautions: don’t open phishing emails, they usually claim to be official and ask for your account login and password.
So always check the email sent, the grammar and the layout of the message. Never pass your data without making sure it is an official message from Apple or other certified companies.
Another very important suggestion is to enable two-step authentication in iCloud. So, even if someone else discovers your authentication details, they will still need confirmation of a code sent to your phone or email.
