The Electricity Company Ghana has assured customers and stakeholders of its commitment to ensuring a smooth implementation of the new tariff effective September 1st, 2022.
In this regard, ECG in a release signed by the Managing Director, Samuel Mahama entreated customers âto take charge of their personal consumption by conserving energy which will lead to spending less on electricity.â
âThe Electricity Company of Ghana wishes to inform our cherished customers and stakeholders that it will implement the PURC-approved major tariff review, which was announced on 15th August, 2022, with effect from Thursday, 1st September 2022,â portions of the release stated.
According to ECG, âthe average percentage increase is on energy consumption only, therefore the addition of statutory levies and other fixed charges will increase the average percentage announced by the PURC.â
âIn effect, individual customersâ tariff percentage increase will depend on customer classification and consumption category,â the release added.
The release further stated that exclusive lifeline beneficiariesâ consumption has been pegged at 30kWh, according to the new bands for residential customers.
Meanwhile, ECG has established customer help desks in all its district and customer service centers to assist, explain and reconcile any challenge experienced by customers.