AirtelTigo sincerely apologizes to its cherished customers regarding the disruptions of the AirtelTigo Money service due to some unforeseen technical challenges. The service disruption has inconvenienced mobile money users of other networks who wish to transact with AirtelTigo Money users.
This has affected ATMoney transactions such as sending & receiving money, withdrawals, purchases of airtime/data, and checking of balances, among others.Â
Affected customers and merchants should be assured that our Engineers are working around the clock to restore the service in the shortest possible time. You will be notified as soon as the service is restored.
Meanwhile, we want to assure you that your money is safe with us.
The inconvenience caused is deeply regretted. Thank you.
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With regards,
AirtelTigo Management team.
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